Please note due to COVID-19 concerns, we are offering video interviews. There may also be a temporary period where upon hire you may work from home before commencing working in office.
About us:
We are Hiring Help, a recruitment services company who bridge the gap between companies looking to hire and applicants seeking a job in their field. We specialize in the acquisition of qualified and skilled candidates to help our clients succeed in their businesses.
Your Role:
We are looking to add full-time permanent Bilingual (French / English) Call Centre Representatives provide timely service to our clients while keeping them satisfied.
Hours:This is a full time role for five days a week. The two days off will be 2 consecutive days but will not necessarily be Saturday and Sunday. This role is 38.5 hours a week of consistent work with an opportunity for overtime hours if desired. This is not a temporary or contract position; this is a permanent role.
Duties:
- Communicate with customers through incoming calls, emails, texts, and online chat inquiries from our clients customers
- Being the point of contact when clients reach out for assistance and questions
- Providing poilte and and timely service when assisting customers
- No sales
- Inbound calls only
Qualifications:
- Good command of both English and French
- Experience in a customer services field
- MS Office proficent
- Must be able to work a full-time schedule of 5 days on, 2 days off
- Excellent written communication skills
- Organized and effect in executing task
Why work for us:
- Great industry starting pay
- Round the clock work available
- Full benefits
- Performance bonus
- Skills development and opportunity for advancement
- Great work atmosphere
Our recruitment team will review all resumes and reach out to applicants who are qualified for the role.
Good luck!