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Automotive Service Advisor Niagara Falls 113579

Position: Automotive Service Advisor Niagara Falls 113579
Employer: The Performance Group of Automotive Companies
City: Niagara Falls
State/Province: ON
Zip/Postal Code: L2E 0A1
Valid Until:

We are now seeking to hire a Service Advisor for our growing business. This position requires an energetic, customer orientated focused candidate.

You must have the ability to provide exceptional customer service by ensuring communication and follow-up to our customers on repair status and charges; and to promote service sales on maintenance and repair that is identified during the service appointment process.

Key Responsibilities:

  • Meet and greet customers
  • Take service calls from customers to schedule appointments
  • Address customer’s questions/needs promptly and professionally
  • Identify service needs of customer vehicle based upon historical service data
  • Ask the proper questions to ensure the vehicle to be serviced is diagnosed properly
  • Advise customers of estimated service and repair costs and review details of service/repair invoice with customer to gain their understanding of all services provided
  • Determine progress of repair/service orders and inform customer accordingly
  • Ensure comprehensive re-delivery check of customer vehicle, ensuring cleanliness and that all items identified for service/repair have been carried out appropriately and on schedule
  • Establish long-term positive relationships with customers


  • Minimum 3 years of automotive Service Advisor experience
  • Basic understanding of vehicle systems
  • Valid driver’s license
  • Working knowledge of computer systems, in particular Reynolds & Reynolds or ADP; Microsoft Office; and web browsing skills
  • Outstanding communication skills
  • Great attitude with a high-energy personality
  • Professional appearance and work ethic

Why work for us:

We offer a competitive pay plan, including benefits and a company pension plan; and the tools to be successful, including manufacturer training and a pleasant work environment.

If you feel this is the career for you please submit your resume today!

Keywords: Auto, service advisor, vehicle service advisor, Automotive technicians, Auto techs, Auto tech, Automotive tech, Automotive techs, Auto technician,   Ontario, ON, St. Catherines, Niagara-on-the-lake, Welland, Pelham, Fort Erie, Port Colborne, Lewiston, Allanburg, Thorold, Glenridge, Facer, Grantham, Port Weller, Grimsby, Hamilton, Burlington, Ancaster, Brantford, Port Dover

The Performance Group of Automotive Companies - View All Jobs From The Performance Group of Automotive Companies

Since 1964, PerformanceCars has been paving the way for drivers like you to get where they’re going. Our nine stores specializing in new and used vehicles in St. Catharines, Niagara, Hamilton, Ontario, and our newest dealership in Grimsby, Ontario, carry 16 of the most sought after automotive brands in the market.
Supplying Acura, BMW, MINI, Chrysler, Dodge, Jeep, RAM, FIAT, Hyundai, EQUUS, Lexus, Toyota, SCION, Mercedes-Benz, Sprinter, and smart used and new models ensures we have your automotive tastes and needs covered. PerformanceCars gives car and truck buyers in St. Catharines, Thorold, Niagara Falls, Niagara-on-the-Lake, Pelham, Welland, Fort Erie, Lincoln, and Grimsby the choice and convenience to shop where they like.

Whether you’re looking to buy a new vehicle or shop around for used cars or trucks in the Niagara region, PerformanceCars offers makes and models for all price points. Even on a budget, one of our St.Catharines locations can help you find a new or used vehicle that suits your lifestyle.
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