||Customer Service Representative Brantford 103802|
||Express Employment - Brantford|
Contact Centre Customer Service Representatives
Our Brantford client works with a major telecommunication company to ensure customers get cutting-edge products and excellent service. They offer permanent customer service jobs at $11 per hour with benefits and exceptional opportunities for advancement.
Our client requires Customer Service Representatives to provide technical support for cellphones and to provide billing support for satellite television.
Here is What You Will Be Doing
- You will be provided with full training in order to either provide technical support for cellphones or answer billing questions on television packages;
- Providing excellent customer service and fixing issues;
- Up Selling where required;
- Meeting statistical targets for quality, call handle time, etc;
- Reporting on all calls on computer programs.
Are you Qualified?
- Customer service oriented;
- Possess a positive, professional and patient attitude;
- Comfortable with technology;
- Looking for a permanent role;
- Willing to work rotating shifts;
- The ability to work independently and to anticipate needs and requirements.
- Offers many opportunities for advancement;
Please apply ASAP!
- Promotes employee well being;
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