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Travel Agent Bookings only NO SALES - $35K Salary+ Halifax 87577

Position: Travel Agent Bookings only NO SALES - $35K Salary+ Halifax 87577
Employer: HRG Worldwide.com
City: Halifax
State/Province: NS
Zip/Postal Code: B3H 0A2
Valid Until:

We are currently hiring for Online Travel Agents . All levels of experience are welcome to apply!

Candidates must possess the following skills and qualifications

  • 2 plus years of corporate travel consultant experience and/or recent travel school graduate
  • Apollo or Sabre experience is a must
  • Online booking tool knowledge an asset (Concur and Get There)
  • Demonstrates thorough knowledge of domestic, trans-border and international travel
  • Full working knowledge of fares and rules
  • Working knowledge of industry procedures for exchanges, Phase IVs and other ticket handling
  • Knowledge of MS Office and proven Internet skills
  • Excellent communication skills, both verbal and written
  • Bilingual skills an asset
  • TICO certification
  • Ideal candidates should have positive attitude and strong work ethic
Responsibilities will include:

No sales  - You book travel for our corporate clients


  • Accurately complete changes to client files using Sabre or Apollo GDS where required
  • Online technical support and troubleshooting
  • Actively participates in training and product knowledge sessions
  • Maintain and update client profiles
  • Establishes and maintains a rapport with clients in order to ensure customer satisfaction
  • Resolve moderately complex client service issues
  • Able to multi-task in a fast paced environment
  • Working knowledge of the QA process
  • Hours of Operation:  Monday to Friday – various shifts required

Compensation:

In addition to Health and Dental benefits and group RRSP, we offer a competitive base salary, bonus based on company performance and agent incentives. We also have travel benefits such as FAM trips and agency discounts, and, we offer advancement opportunities.


Qualified and interested applicants should submit their resume directly.


Keywords: Travel agent, travel counselor,   travel counsellor, travel consultant, customer service, travel, job in travel, call centre, inbound call centre,


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