WHO WE ARE: At Horseshoe Resort, we are a team that loves to serve people, priding ourselves on the service that our colleagues deliver to our guests. Horseshoe Resort is always looking for talented individuals to join our growing team of hospitality professionals and recreation enthusiasts. If you are outgoing, friendly and love adventure and the outdoors, you may be the person we are looking for!

Position Summary

The Food & Beverage Host/Food Runner's responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining and bar areas. The Food Runner will also support the Servers and Kitchen staff for bringing meals out to the guests. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure.

Duties and Responsibilities:

• Greets the guests and takes their information to seat them appropriately
• Ensures they have full knowledge of entire menu, as well as daily specials 
• Maintain a clean, tidy, and welcoming front-of-house experience
• Let patrons know of wait times and contact them as a table becomes available
• Answer questions about the food and beverage menu, as needed
• Understand the needs of wait staff to ensure sections are not overcrowded
• Expedites food from the kitchen to the guests
• Completes all side work and cleaning duties as described on checklists 
• Provides food & beverage for guests with a sincere, helpful and friendly attitude
• Able to adapt in a fast pace, constant changing environment within a dynamic work schedule

Qualifications:

• Customer Service experience is an asset
• Outgoing and positive attitude 
• Ability to expedite food up and down the restaurant stairs to the patio
• Ability to multitask 
• Ability to work evenings, weekends, and holidays is required

Join our team today, and enjoy employee perks such as Resort recreation staff pass for yourself and your dependents, retail, lodging, and restaurant discounts, along with additional perks and discounts at our other affiliated resort – Deerhurst Resort in Muskoka